Terms and Conditions

The present terms and conditions (T&Cs) apply, without restriction or reserve, to all sales concluded by the Seller with buyers wishing to acquire the products proposed for sale (the Products) by the Seller on the website www.robepromo.com. The Customer declares that he/she has read and accepted the present T&Cs by ticking the box provided for this purpose before implementing the online ordering procedure of the website www.robepromo.com; they shall prevail over any other document. 

Article 1 - Identity of the seller

RobePromo, founded in 2010, we are an online retail sales site, with our unmatched range, quality materials, affordable prices and exceptional customer service.

Article 2 - Application of General Terms and Conditions of Sale

These terms and conditions apply to all sales concluded on the website www.RobePromo.com. They prevail over any other conditions, except in the case of prior and express derogation on our part. 

Article 3 - Orders

You can order products using the form provided for this purpose on the site. We undertake to honor orders received on the website only within the limits of available stocks.

Article 4 - Prices 

The prices of our products are indicated in euros excluding taxes. We reserve the right to modify our prices at any time.

Article 5 - Payment

Payment for orders is made by credit card. Bank details are encrypted and secure. The card is only debited when the order is shipped.

Article 6 - Delivery

Delivery times indicated when ordering are given for informational purposes only. No reasonable delay may give rise to cancellation of the order or payment of damages. 

Article 7 - Satisfied or reimbursed

If, despite all our efforts, a product does not give you full satisfaction, you have a right of withdrawal within 14 days from delivery. 

Article 8 - Liability

We cannot be held liable in the event of force majeure or unforeseeable and insurmountable events by a third party.

Article 9 - Intellectual property rights 

All elements of the website www.RobePromo.com are protected by copyright, trademarks or patents. They are the exclusive property of the company.